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Ordering & Shipping

  • Do You Ship Internationally?

    Yes! We ship to over 200 countries worldwide. International Shipping Details: Carrier: FedEx (Ground/International) Coverage: Everywhere FedEx ships internationally Exception: We currently do NOT ship to Russia Customs & Duties: International orders may be subject to customs duties and imp...
  • How Do I Get a Certificate of Origin or Customs Documentation?

    For orders shipped directly from Metro Moulded Parts, customs documentation is provided automatically. Direct Orders from Metro: Country of origin information is included on your packing slip FedEx provides customs documentation at the time of international shipment No additional action require...
  • How Do I Track My Order?

    Tracking information is emailed to you when your order ships. Where to Find Your Tracking Number: Check your email inbox (and spam/junk folder) Look for an email from Metro Moulded Parts with subject line about shipping The tracking number is in the lower portion of the shipping confirmation em...
  • When Will My Order Ship?

    We typically ship orders within 24 hours of receiving them during business hours. Business Hours: Monday – Friday: 9:00 AM to 4:30 PM Central Time Weekends: Closed Orders placed after 4:30 PM CT will ship the next business day Holidays We Are Closed: New Year's Day Memorial Day 4th of July Lab...