Metro Logo
Shop Installation Tools Warranty Signup About Contact Us

How Do I Return or Exchange a Product?

We accept returns within 30 days of purchase.

Return Requirements:

  • Item must be returned within 30 days
  • Product must be in original condition
  • Not damaged or previously installed with adhesive
  • Include a copy of your invoice

How to Start a Return:

Step 1: Submit a return request through our website return form

Step 2: Receive your Return Goods Authorization (RMA) number

Step 3: Ship the item back with the RMA number clearly marked

Return Shipping Costs:

Situation Who Pays Shipping?
We shipped wrong item Metro pays
Fitment issue (our data was wrong) Metro pays – 100% Fitment Guarantee
You ordered wrong item Customer pays
You changed your mind Customer pays

Contact for Returns:

  • Return Form: Available on our website
  • Questions: Anna at 763-231-7822 or Annaz@metrommp.com

Refund:

Once we receive and inspect your return, we'll process a refund to your original payment method.

Jan 3, 2026

Not finding what you're looking for? Contact Us Directly