Contact us immediately and we'll make it right.
If We Made a Mistake:
If Metro Moulded Parts shipped you the wrong item:
- Contact us with your order number
- We'll send the correct part immediately
- We'll provide a prepaid return label for the wrong item
- You pay nothing – we cover all shipping costs
100% Fitment Guarantee:
If you ordered based on our fitment information and the part doesn't fit your vehicle as described:
- We'll send the correct part
- We'll cover return shipping costs
- We stand behind our fitment data
How to Contact Us:
- Please submit your return to our returns form
- Phone: 1-800-878-2237
- Email: help@metrommp.com
- Returns Contact: Anna at 763-231-7822 or Annaz@metrommp.com
What We'll Need:
- Your order number
- Which part you received vs. what you ordered
- Photos if helpful
If You Ordered the Wrong Part:
If the error was on your end (selected wrong part, wrong vehicle info, etc.):
- We'll still accept the return within 30 days
- You'll be responsible for return shipping costs
- See How Do I Return or Exchange a Product? - for return instructions
Jan 3, 2026